In the past, the Research and Reader Services staff kept a print log of any behavior issues in order to address any ongoing issues. We’ve moved the log online. Now any staff member may use the new Disruptive Behavior Form to record a disruptive behavior issue including mask wearing problems.
The form is on the Intranet under Forms. All information goes to a log which we can review.
In order to maintain patron privacy, Michelle will periodically delete old issues from the log.