Staff Shout Outs

Are you ready for some shout-outs? If you’d like to submit a shout-out, fill out the form on the Forms page. Don’t be shy! Shout it out!

Shout out to Kathleen Wilcox for going above and beyond, solving a problem, and keeping it positive, Kathleen cheerfully dealt with alarms, locked doors,
Facilities voicemail, and other snafus first thing on a Saturday morning! From Cate

Shout out to Cate, Ally, Amy, Andrea, and Jamie for going above and beyond, helping a co-worker, leading by example, exemplary customer service, solving a problem and keeping it positive. Thank you to the Leadership team for being in the building during Saturday’s storytime. It was wonderful to have that support and to know that we had people who could jump in when needed. We really appreciate all the hard work and patience required to be that barrier for staff. Thank you! From anonymous.

Shout out to Lisa R., Meghan M., and Andrea H. for going above and beyond. This team put together an amazing, inviting, uber-cool plan for our new tween space! Can’t wait to see all of their amazing ideas IRL! From Cate.

Shout out to Kathleen Wilcox for leading by example and for exemplary customer service. We find Kathleen to be an irresistibly cheerful and upbeat problem solver: when we bring patrons to her with questions WE don’t know the answer to [“Why does this patron’s card not work?” “What are those squishy things near the Healing Kits?”], everyone ends up happy. Such a pleasure to work with her. From Kathy and Susanne.

Shout out to Olivia and Ashley for their work with the American Library Association Youth Media Awards. Olivia served on the Notable Children’s Books Committee, and Ashley served on the Robert F. Sibert Informational Book Award Committee. This work required them to evaluate and read over 3,500 books over a period of a year. We are so lucky to have them on our team. Check out the pdf of the award-winning titles here. So proud! From Michelle.