Author: Michelle Filleul

Social RX

The library has joined the organization SocialRx, formerly known as Art Pharmacy, to help medical providers connect patients with programs and events at a variety of institutions, including libraries.  We won’t know who is participating when they come into the library; this is all anonymous.  I’ve attached a reference sheet along with the information document that Amy shared with Town Department Heads.

All that staff need to know is that this organization does the following: 

WHAT IS SOCIALRX?

SocialRx (formerly Art Pharmacy) is a national social prescribing platform that connects healthcare providers with community organizations such as libraries, arts centers, and cultural institutions to support patients facing mental health challenges, social isolation, and loneliness.

The concept is called a “social prescription”: instead of (or alongside) clinical treatment, a doctor or care team refers a patient to community-based activities and programs. Research shows that participation in arts and culture programming can support mental health and reduce isolation.

Per Desiree: Non-pharmaceutical “prescriptions” are gaining attention, for example, the author of The Connection Cure was recently interviewed in the Friends Speaker Series

If patrons are interested in this service, they need to speak with their medical providers. 

Sign up for Spring Outreach Events

The RPL participates in a wide range of community events throughout the year.  They are a great way to get to know the citizens of Reading and the community.  Please consider signing up to staff an event; dates are listed in this form.  This is paid time.   Please do not sign up for an event during your scheduled desk shift hours.   If you have any questions, speak to Michelle or Cate.

Customer Service Survey

At the request of one of our Trustees, I’ve created a “how was your visit” survey that will be available at each service desk, at the self-check stations, on the catalog kiosks, and in the elevator.

If patrons would like to provide quick feedback, direct them to these surveys. If they want to provide more expansive feedback, direct them to the comment forms.

Please let me know if you have any questions.

Public Desk Talking and Politics

Hello all, there is a Town Election happening on April 7th. Here is the yearly reminder about what the public and staff can do regarding political campaigns.

Staff can answer factual questions about the candidates, but, per the Town of Reading personnel policy, should not engage in any political activity during working hours or on town property. Also, while on a service desk, keep discussions quick and quiet. Please read the full policy regarding town personnel political activity below, and the library policy on free speech and expressive conduct, specifically about candidates gathering signatures.

Reminder-Outside Organization Events

We’ve had several calls today about a Reading Neighbors Event happening here at the library. We no longer have a separate calendar for outside events on the website.

To find information about an external organization’s event held at the library, check the Today at the Library schedule, which is located at each service desk. If they are looking for a future event, feel free to search Reserve on Communico.  Instructions for searching are here. For more detailed information, direct questions back to the organization running the program.

 

Social Media Posts-Logo

Hi all, The Town Social Media and Website working group met today and has requested that for any image/static social media posts we include the library logo. Also, if we want to something shared to the Town of Reading social media account, send Katie or Joshua the image and blurb and they will share directly to that account.

Let me know if you have any questions.