Author: Michelle Filleul

Staff Contacts on RPL website

Thanks to additional feedback on our website, we have updated and improved the Contact Us page to provide more detailed information.

We added an Administration section that lists me and Michelle (Director and Assistant Director) together with the rdgadmin@noblenet.email. Also, we added a “Full Staff List” button that takes visitors to the MBLC Directory, which now shows all regular employees and their job titles.

This setup makes things easier because we only need to update staff listings in one location (MBLC Directory). Just so you know, the MBLC directory also has staff emails and contact information private from the general public – only other librarians who sign in can see these details.

Thanks again for the feedback and for helping us improve the website.

Windows 11 Updates

As support for Windows 10 comes to an end, we need to replace many of the staff computers. I am working with IT to review our computer inventory, and they will start replacing the computers in the coming weeks. You will receive advance notice before your computer is replaced, so there will be no surprises. Please feel free to reach out if you have any questions.

Library of Things Cabinets

The Library of Things collection have all been moved to the main floor. Whohooo! The majority of the collection has been added to the cabinets/shelving and the larger, more valuable items are still being stored behind Borrower Services. The updated location list hangs on the LoT tall cabinet door behind the desk.

Here are the directions for the public to borrow items from the LoT collection.

Let me know if you have any questions.

Tracking Outreach Events

Please complete the attached form for any outreach events that you have organized or participated in. These events can be big or small. It will be available on the staff intranet under forms.

For instance, Friends and Family Day, taking the Book Bike to Memorial Park, Arts Fest, the Reading Garden Club Sale, or even smaller events, such as visiting schools or the lemonade stands at Peter Sanborn, etc.

IT issues and new IT ticketing system

Town IT has a new ticketing system, please use this email: ITSupport@readingma.gov and CC Michelle on it.

Please make sure to inform Michelle about any of the following tech issues. If I don’t know about them, I won’t be able to address them.

TBS/Printing/Copying issues:
(weekday)-inform Michelle. (weekend/evenings) Call: 630-537-1370 or email: Helpdesk@tbsit360.com  cc Michelle
App Issues: Send issues to: support@communico.co cc Michelle
Meeting Room AV issues: Inform Michelle/IT