A male patron is asking for library staff to read the Bill of Rights or other documents over the phone because their internet provider is “not working.” This patron has called here and other libraries in the past for the same reason. They are being inappropriate.
This patron is currently asking for Kathleen W. DO NOT forward this patron to her or say that she is available.
Do not give your name and do not read it for them. Forward to a supervisor if needed. Edited by Michelle to add: Hanging up IS an option.