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Service Animals

If a patron comes in with a service animal, the Americans with Disabilities Act allows us to only ask two questions:
1. Is the service animal for a disability?
2. What tasks is the animal trained to perform?
We cannot ask to see documentation or require the animal to perform its task.

Author Chris RutiglianoPosted on October 2, 2018October 5, 2018Categories Policies, Tips and Tricks

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