Employee Information Forms

When you get a chance, please fill out the RPL Employee Information Form so that we can make sure that we have all of your correct and up-to-date information on file, especially in case of emergency. 

I have also uploaded the employee information form to the Forms section of the Staff Intranet in case any of your information changes in the future.  

Feel free to return your form to me or in my mailbox in the staff lounge anytime. 

Please let me know if you have any questions or concerns. 

Staff Shout-Outs

Are you ready for some shout-outs? If you’d like to submit a shout-out, fill out the form on the Forms page. Don’t be shy! Shout it out!

Shout out to Susan B for going above and beyond, coming up with a new idea, and exemplary customer service Susan is RPL’s Community Health Librarian and she has worked with the Reading Health Department to host various clinics — flu, hearing, blood pressure — at the Library! Susan’s partnerships link community members to health resources while visiting their public library …endless benefits and opportunities to build new connections. From Ally.

Shout out to Cate for going above and beyond, coming up with a new idea, and solving a problem. When we noticed an issue with parents congregating outside the picture book room while their kids were inside the picture book room, Cate came up with a BEAUTIFUL and AMAZING solution. She created a bus out of couches, chairs, a silver platter, and felt! So many adults and kids have sat there reading the bus books and singing Wheels on the Bus, and every time they do, it’s a delight. She’s a mastermind of creativity. From Childrens.

Shout out to the Pages, for helping a co-worker and exemplary customer service. We had 2 + 1/2 pages of CDs on the Pull List today, and every single one of them was where it was supposed to be. Perfect pull list = happy patrons. Bravo!! From Dawn.

Shout out to Melissa Seldon for going above and beyond. Melissa’s Golden Years Game Night Display near the Borrower Services desk was pretty awesome. From anonymous.

Shout out to Amy for going above and beyond and leading by example for hosting our Holiday Party–the host looked so festive and we know how much work it takes to create that holiday magic! From Cate.

Shout out to Ally for helping a co-worker, leading by example and keeping it positive, thank you for being our Pride Storytime champion! From the Children’s Room Staff.

Shout out to Ashley for going above and beyond and coming up with a new idea. Ashley’s new spring program hits all of our core values–education, access, accountability and equity. “Hello, Neighbor!” is coming this spring and includes multilingual storytimes, special events, and more. Thanks, Ashley! From Cate.

Shout out to Olivia for coming up with a new idea. For keeping us all laughing with TikToks, Instagram posts, funny signs and flyers, memes for days, Winnie visits, and more! From Cate.

Shout out to Andrea F. for teaching us about censorship with humor, grace and intelligence. We are so lucky to have you on our team. From Michelle

Shout out to Cate for going above and beyond, Leading by example, Exemplary customer service, Keeping it positive. If you know Cate, you know she’s the library and library staff’s #1 cheerleader. But Cate, herself, is extremely magical and goes above and beyond to support her colleagues and patrons. In a short, 4-day work week, Cate covered the Children’s Desk morning, noon and night, navigated complex and interesting phone calls, and facilitated various Children’s programs while fulfilling coffee runs to keep her team afloat. Her creativity, energy, and good humor are enviable. From Ally.

Read more: Staff Shout-Outs Read more: Staff Shout-Outs

Book & Library Program Challenges Procedures

What do you do if someone wants us to remove a item from the library collection? This is called a “Challenge” and the person is making a “Request for Reconsideration” (RFR). If you receive a call or someone comes in to complain about a title, here are the steps to take:

Continue reading “Book & Library Program Challenges Procedures”

Communications Updates

The Communications Working Group met today and here are some updates.  Let me know if you have any questions.

Sign audit reminder: 
After attending a workshop on library marketing and signage,  Desiree and I instituted this list of procedures for sign usage and placement:

  • Keep the space in front of each service desk as free from flyers as possible.   The flyers create an unnecessary barrier. 
  • Flyers may be added to the lucite boxes at the main entrance near the Call Box. 
  • Limit of three flyers on display at the Express Area Shelving
  • Display flyers for author programs on the small circular table near the Bestsellers/Self Check
  • No handwritten signs!  We have out-of-order/caution signs at each service desk, use when needed.

The PR Observances and Display spreadsheet has been updated for 2023.  Sudseshna also has a DEI calendar if you are looking for more information.

Publicity and Outreach Contact Lists:
It came to our attention that not everyone knows about our list of publicity outlets.  This list includes contacts for the schools,  clergy, newspapers/media and other contacts for outreach.  Please continue to add to this list, and update the date in each tab when you make a change. It is located on the S Drive: S:\Public Relations\Press-Contact-List\Publicity Outlets.xlsx

Canva:  

  • Please go through Canva and remove any unwanted images by January. We will start with a clean slate for the new year.

Taunya, Our Wellness Unicorn

If you were here on Wednesday from 2 PM to 4 PM, you might have seen Taunya, our Public Safety Clinician dressed in a unicorn costume. Why? Because she owns one and wanted to make a TikTok highlighting her services, and we could not say no to that! So here is that TikTok. Enjoy!

It’ll be posted on our socials (Instagram and Facebook) next Tuesday in preparation for our 116th Wellness Wednesday.

New Timesheets!

I have saved new timesheets in the “Library Files – Employees – Staff Time Sheets – NEW” folder for use starting this pay period Monday December 5th – Sunday December 18th.

Please use these timesheets going forward rather than any older versions you may have saved elsewhere. Your printed timesheet should now say “Updated December 2022” in the bottom right hand corner.

The new timesheets are very similar to the old ones with a few minor tweaks and formatting upgrades. Employees and supervisors are still required to carefully review hours worked and exceptions. The changes are small but are meant to help employees and supervisors catch errors and streamline processing in Admin.

As always, please let me know if you have any questions or concerns. I am happy to provide assistance as we navigate this transition together.

Staff Shout Outs!

Are you ready for some shout-outs? If you’d like to submit a shout-out, fill out the form on the Forms page. Don’t be shy! Shout it out!

Shout out to Kathleen Wilcox for going above and beyond and exemplary customer service. Kathleen demonstrated exemplary customer service when helping a new patron applying for a library card. She even came around from the desk and gave the patron a tour of the first floor and explained what was located on the other floors. The patron was absolutely ecstatic about discovering all the wonderful services we offer! A shining example of what a wonderful library we are and the importance of serving our patrons!! From Anonymous.

Shout out to Olivia, Ashley, Lisa and Cate for the fun Instagram Reel announcing the Around the World in 80 Days program. Turn the sound UP. From Michelle.