Staff Shout Outs

Are you ready for some shout-outs? If you’d like to submit a shout-out, fill out the form on the Forms page. Don’t be shy! Shout it out!

Shout out to Cate for leading by example and keeping it positive. This might be a little meta, but shout out to Cate for always being supportive and making sure we feel seen and heard! And for all the shout-outs she shouts out! From Anonymous.

Shout out to Andrea Fiorillo for solving a problem. A shout out of gratitude to Andrea for defending the intellectual freedom of libraries by speaking out about the bias curation by Hoopla of their ebook collection. Some of Hoopla’s collection development practices are in direct opposition to those of public libraries by offering materials containing misinformation and outright lies. See the article highlighting this disturbing discovery. From Anonymous.

Shout out to Lisa & Michelle for going above and beyond, helping a co-worker, and keeping it positive. Thank you to Lisa for taking over Toddler Time!!! You are truly a wonderful coworker and team player to just do a storytime two minutes before it starts because I couldn’t get it together. Thank you thank you thank you. And thank you to Michelle for the validation, comfort, and handing out the tickets so that I could step away! I can’t thank you both enough for having patience with me and stepping in!!! From Olivia.

Shout out to Lisa R, Olivia, Susanne, Susan, and Desiree for going above and beyond and helping a co-worker. Thank you for working on Mothers’ Day!!! From Cate.

Shout out to Children’s & Suzy for going above and beyond, helping a co-worker, Shout out to the Children’s crew and Suzy for hauling boxes of props off to multiple open houses in the schools and representing all of us! From Anonymous and Michelle.

Staff Shout Outs

Are you ready for some shout-outs? If you’d like to submit a shout-out, fill out the form on the Forms page. Don’t be shy! Shout it out!

Shout out to Susan for going above and beyond and helping a co-worker. Shout out to Susan for always being willing to help her co-workers and for having every supply we could possibly need. From anonymous.

Shout out to Lisa R for helping a co-worker. Lisa stepped in to run Kids Jam! and she’s jamming, wotcha-wa, hope you like jamming, too! From Cate.

Shout out to Meghan M for going above and beyond and helping a co-worker. Meghan stepped up to help the Children’s Room team during our Hula-La concert. She was the nicest bouncer I’ve ever seen in action! Thank youuuuu! From Cate.

Shout out to Cate and Andrea F for going above and beyond, helping a co-worker and keeping it positive. Staff do so many invisible tasks that often go unrecognized despite the amount of time and care put into them. Shout out this week to Cate and Andrea for their endless help, big and small. Whether it’s coordinating welcome and farewell lunches and brunches that seem to have become a regular occurrence at RPL or creating mood boards for programming ideas while simultaneously chasing down pieces of your storyboard that blew away, they are simply not paid enough for all that they do 😉 From Ally.

Shout out to Olivia for going above and beyond, exemplary customer service, and solving a problem. Olivia rocked April school vacation week with Hula-La crowds, Messy Fun wind, crazed seagulls on her commute, and other general full-moon-ness. Thanks for facing it all with a smile on your face (except for that one time….). From Cate (and Michelle because she thinks so too.)

Shout out to Ally for leading by example. You are the wiiiiind beneath our wiiiiiings! So grateful for all of your support, encouragement, nudges, pokes, reminders, call-outs, ideas, and shared Harry Styles obsessions. From Cate.

Staff Shout Outs

Are you ready for some shout-outs? If you’d like to submit a shout-out, fill out the form on the Forms page. Don’t be shy! Shout it out! And I KNOW there are more shout-outs from other departments!

Shout out to Chrissy at Borrower Services for helping a co-worker out. A big thank you to my coworker, Chrissy, who really helped me try to find a LOT today. Everyone here is so easy to work with and patient. Thank you! From Kathleen Wilcox.

Shout out to Andrea, Kath and Melissa for going above and beyond and helping a co-worker. They participated on the hiring committee for RPL’s new local history librarian. It takes a lot of time and thought to participate in this process and it’s always easier when you have some awesome people around you to talk things through and make difficult decisions. And we are very excited for our new Local History Librarian, Jocelyn Gould to start on Tuesday! Thank you from Ally.

Thank you to Cate and the Children’s Team for going above and beyond. The Displays in the Children’s Room for April are glorious! Led by Cate, the Once Upon a Rhyme and Ode to the Ode are perfect for National Poetry Month! They’re engaging and fun. Nice job! Thank you from anonymous.

Staff Shout Outs

Are you ready for some shout-outs? If you’d like to submit a shout-out, fill out the form on the Forms page. Don’t be shy! Shout it out! And I KNOW there are more shout-outs from other departments. Let’s see them!

Shout out to The Children’s Team for going above and beyond, coming up with a new idea. We rocked the March Newbery Madness brackets in the Children’s Room and on social! It was a tourney full of favorites, fiction, and some flat-out surprises—16 Newbery-winning books competed for the best Newbery of the past 100 years. Megan came up with the idea, Olivia created all the graphics and the posts AND counted the votes, Ashley troubleshot the in-person voting, and the rest of us talked up the books. If you want to know what title won, you have to visit the Children’s Room! From Cate.

Shout out to Everyone who donated cans to Melissa’s crafty cause for helping a co-worker. With your help, I have all the cans I need with plenty of time to make a sample windchime! From Melissa.

Shout out to Melissa, Andrea H., Valerie, Judy T, Desiree, and Lauren for going above and beyond, and coming up with a new idea. This inspired group developed a fun idea – reading tournament/brackets/March Madness/March Hare and turned it into a stunning lobby display (Alice in Wonderland themed). And, when the opportunity arose, participated with other libraries in a 6-town reading tournament – Minute Madness! Extra kudos to those working on interesting & attractive displays in the lobby, the delicious food/cooking-themed one on Express shelves, and throughout the library. From a fan.

Shout out to Louise for going above and beyond and for exemplary customer service. Louise went racing down the stairs and into the parking lot to give back a photograph to a patron who had been using it as a bookmark. That’s going above and beyond the call of Borrower’s Service duty!! From anonymous.

Shout out to Susan B. for going above and beyond and helping a co-worker. Shout out to Susan for always being willing to help her co-workers and for having every supply we could possibly need. From anonymous.

Staff Shout Outs

Are you ready for some shout-outs? If you’d like to submit a shout-out, fill out the form on the Forms page. Don’t be shy! Shout it out! And I KNOW there are more shout-outs from other departments. Let’s see them!

Shout out to Chris for keeping it positive. I look forward to her Irish soda bread every March 17th and it NEVER disappoints. Thanks for the tasty treat! From Michelle.

Shout out to the Borrower Services staff for exemplary customer service and keeping it positive. As we pass the 2nd anniversary of the pandemic, I want to give a shout-out to our Borrower Services staff who have consistently rolled with every pivot, all with good humor, kindness, and hard work. It does not go unnoticed. From Michelle.

Shout out to Cate for going above and beyond. Cate did a fantastic, fantabulous, wondrous, most lovely job putting together the March Gladness event! Thank you so much for getting us all together to try new things and have fun! From anonymous.

Shout out to Lyndsay for going above and beyond and helping a co-worker. Lyndsay loaned us her Beach umbrella for our play space in the Children’s Room and it added such a fun prop for the kids! Many thanks! From Cate.

Shout out to Andrea H for going above and beyond. Andrea was outside before we opened this morning with a spade, fertilizer, and fierce lipstick getting the pollinator garden ready for spring! She has a green thumb and golden spoon! From Cate.

Staff Shout Outs

Are you ready for some shout-outs? If you’d like to submit a shout-out, fill out the form on the Forms page. Don’t be shy! Shout it out! And I KNOW there are more shout-outs from other departments. Let’s see them!

Shout out to Nemaya for going above and beyond, keeping it positive. She came in on a day she wasn’t working to spoil us with the sweetest Valentine’s Day treats. But the best gift is getting to work with Nemaya! From the Children’s Room.

Shout out to Kathleen Wilcox for going above and beyond and exemplary customer service. Kathleen took charge when entering the library this morning. The alarm had been going off since around 3am(?) She called Kevin Cabuzzi (facilities) to make the awful ringing stop! This is my first time working with her and every interaction she has had with patrons has been positive & high energy. From anonymous.

Shout out to Cate for coming up with a new idea with the signs on the stairwell. There was high praise by a patron for such a great idea and learning tool!

Shout out to Desiree for leading by example. Desiree is always on top of the publicity for the library, and she also keeps me on track. We are lucky to have her! From Michelle.

Shout out to Ally for exemplary customer service. When we get push back from patrons outside of our state about Pride Storytime, Ally is there with a firm hand or an outgoing voicemail message. It’s a huge relief not to have to battle these people over the phone from wherever they are across the country. I simply press “forward call,” and I don’t have to think about it anymore. Ally taking the brunt of it and knowing exactly what to say shows what a strong leader she is! Thank you for dealing with all of that! From Olivia.

Shout out to Susan, Ashley and Ally for going above and beyond, coming up with a new idea and exemplary customer service: Ashley & Susan developed a brand new series for young adults with Autism Spectrum Disorder and Intellectual and Developmental disabilities; the amazing new Nature Connection program–such a wonderful addition of services for these patrons and their caregivers!. Despite some bumps and rescheduling, AW & SB hosted their first program the end of March to an almost full house. A big nod to both of them for brainstorming this idea and working hard to pull all the pieces together to create something very special and important to the library and its patrons. From Cate (And Ally-two separate shout outs for this program!).

Staff Shout Outs

Are you ready for some shout-outs? If you’d like to submit a shout-out, fill out the form on the Forms page. Don’t be shy! Shout it out! And I KNOW there are more shout outs from other departments. Let’s see them!

Shout-out to Cate for Going above and beyond and helping a co-worker: Cate was super helpful during Plant Lab! The room was total chaos (delightful but still chaos) and she helped wrangle the kids, kept the room from being completely covered in paint and dirt, and worked with the caregivers as well. The help was deeply appreciated! From Lisa R.

Shout out to The Post-Holiday Crew for going above and beyond and helping a co-worker. Shout out to all the intrepid RPLers who worked the Sundays after Christmas and New Year’s Day! You are holiday heroes! From Cate.

Shout out to The Children’s Room peeps for solving a problem, keeping it positive: You all made the COVID pivot in January with smiles on your faces, virtual programs for families, live storytimes on Facebook, slime bags and more on Fridays, and amazing energy every day! TY!!! From Cate.

Shout out to Ally for helping a co-worker, leading by example and solving a problem. Ally is always calm, cool, collected–she is a compass, providing comfort and vision in these chaotic times. Plus, she’s always ready to talk about the wonder weird of Kim Kardashian and Pete Davidson! (seriously what is UP with that?? editorial note from MF) From Cate.

Staff Shout Outs

Are you ready for some shout-outs? If you’d like to submit a shout-out, fill out the form on the Forms page. Don’t be shy! Shout it out!

Shout-out to the Display Committee for Going above and beyond and coming up with a new idea: I LOVE the Stonehenge in the “Short Days, Long Nights” display! Genius! From anonymous.

Shout out to Tech Services for Helping a co-worker and keeping it positive: For making a new roommate feel welcome! From KathGS.

Shout out to Louise for Helping a co-worker, Exemplary customer service: for chatting up a mama with her baby before Baby Wearing Dance and convincing them to join us! They were delighted to attend the program and it was lovely having another happy baby in the group! From Lisa.

Shout out to Lisa, Olivia, Nemaya and Smritha for Helping a co-worker. My amazing Children’s Dept friends have been so helpful when I run out of time either prepping for or cleaning up after storytime! Thank you for having my back, cleaning up my messes, and sticking velcro on my laminated animals. You da best. From Ashley.

Staff Shout Outs

Are you ready for some shout-outs? If you’d like to submit a shout-out, fill out the form on the Forms page. Don’t be shy! Shout it out!

Shout-out to Louise and Valerie for exemplary customer service: Louise and Valerie patiently scanned and faxed 30 pages of a document for a slightly stressed patron. From Michelle.

Shout-out to Olivia and Lisa for going above and beyond, coming up with a new idea, leading by example, and keeping it positive: Olivia (and sidekick Lisa R.) ran a kickass staff meeting!! Such a wonderful combination of info and camaraderie. From anonymous.

Shout-out to Kath Geoffrion-Scannell for coming up with a new idea: Check this out – Kath (aka KGS) figured out how to put images in the catalog for the Library of Things stuff! They’re so pretty! From Jamie!

Shout-out to Valerie Gould Heithaus and Andrea Hogan for going above and beyond, coming up with a new idea, leading by example: Valerie and Andrea developed a model online form to illustrate a streamlined version of the Massachusetts Library Association Paralibrarian Certification application. The entirely paper-based forms and binder/portfolio creation need to be more accessible to encourage more applicants and digital to make it easier for the Review Board to track and process efficiently. By creating a model Google form, the MLA Paralibrarian section was able to visualize benefits to the process and begin to plan for improvements. From Desiree.

Shout-out to Display Committees in all Departments for going above and beyond: Super impressed with interesting and engaging displays sprinkled throughout the library. One could get lost checking out what’s new every week. Very thoughtful and patron-oriented. From An Admirer from Afar!

Staff Shout Outs

Are you ready for some shout-outs? If you’d like to submit a shout-out, fill out the form on the Forms page. We are running low on our shout outs and I know that you’ve seen your co-workers be amazing. Don’t be shy! Shout it out!

Shout-out to Susan B. for Going above and beyond, Helping a co-worker: A huge shout out to Susan B.! Anytime I’m looking for something to complete a project, no matter how obscure the item, she jumps in and relentlessly joins the search. She can find any gizmo, gadget, or craft supply required! From Louise.

Shout out to Judy T. for exemplary customer service. Judy did an EXCELLENT job handling a very difficult customer. She was calm and professional. From Lauren.

Shout out to John for going above and beyond, Helping a co-worker, Solving a problem. John came to the rescue at the Fall Faire! Michelle and I would have melted in the sun had he not come to our aid and brought the tent. So grateful for him! From Lisa and Michelle. (seriously thank you!!)

Shout out to the Children’s Room Staff for a wonderfully welcome Pride Storytime. You are all amazing.